What must interpreters do when federal or state mandates require them to disclose confidential information?

When federal or state mandates require interpreters to disclose confidential information, informing consumers about these mandates is essential for maintaining transparency and trust. Interpreters have an ethical obligation to uphold confidentiality; however, they also have to comply with legal requirements. By informing consumers about these mandates, interpreters help them understand the circumstances under which their information may be disclosed. This helps to prepare the consumers for any potential breaches of confidentiality that may arise due to legal obligations and reinforces a professional and ethical practice.

Informing consumers ensures that they are aware of their rights and the limitations surrounding confidentiality, thereby facilitating informed consent. This practice aligns with the principles of professionalism and can alleviate potential distress for consumers when faced with mandated disclosures. In contrast, discussing confidential information openly with colleagues or ignoring mandates can lead to a breach of confidentiality and professional misconduct, while only informing consumers when they ask may not provide the proactive communication necessary in these situations.