Which practice is NOT appropriate for maintaining neutrality as an interpreter?

Maintaining neutrality is crucial for interpreters, as it ensures that all parties receive accurate information without bias or influence. Altering messages to avoid discomfort undermines the very essence of neutrality and professionalism. When interpreters modify or omit parts of a message — even with the intention of being considerate — it compromises the integrity of the communication. This not only misrepresents the speakers' intentions but can also affect the decision-making process of individuals involved by withholding essential information.

On the other hand, listening carefully to clients' messages ensures that interpreters can accurately convey what is being said without personal bias. Encouraging clients to express their emotions respects their rights and promotes a more authentic communication environment, allowing for full expression of thoughts and feelings. Ensuring accurate and impartial communication is at the heart of an interpreter's role, as it guarantees that messages are delivered truthfully and without alteration, which honors the autonomy and agency of all parties involved.